So there is a pretty uneven backlight on this bad boy. I read about other users having similar problems, and getting a new one overnighted to them. Guess they have not tried dell chat:
{ 3:04:46 AM} I just recieved my 2005FPW today
{ 3:05:06 AM} The LCD has very bad Bleeding issues
{Swarnalatha 3:05:35 AM} Hello Kevin.
{ 3:06:06 AM} As well as several dead pixels
{Swarnalatha 3:06:11 AM} Kevin , I understand that you are facing some technical problems with the LCD, am I right?
{ 3:06:41 AM} Well technical as in broken, not as in i need to speak with tech support
{Swarnalatha 3:07:51 AM} I would like to inform you that few DEad pixels are found in almost all LCD's.
{ 3:08:38 AM} I dont really mind the dead pixels
{ 3:08:48 AM} thats not the major problem
{ 3:09:12 AM} The problem is the backlight is bleeding, or Leaking
{ 3:09:35 AM} The picture on a totally black screen is very uneven
{Swarnalatha 3:09:46 AM} I understand your concern.
{ 3:09:55 AM} Thanks
{Swarnalatha 3:10:01 AM} I would like to apologize for this, but unfortunately I am not fully technically qualified to handle this issue.
I wish I could help you right now so you would not have to be transferred, but like I said, unfortunately I will have to request you go to the Tech Support Department.
{Swarnalatha 3:10:08 AM} I suggest you contact Technical Support as they would best be able to assist you with the issue.You may reach Technical Support by calling 1-800-624-9896.
{Swarnalatha 3:10:10 AM} They will definitely do the needful for you in this matter.
{Swarnalatha 3:10:12 AM} You may also chat with them. The link for Technical Support Chat is
http://support.dell.com/support/topics/ ... l=en&s=dhs
The current timings of availability of Technical Chat representatives is between 6:30 AM CST to 12:00 AM CST (7 Days a week).
{ 3:10:20 AM} Wait one second
{Swarnalatha 3:10:28 AM} Sure.
{ 3:10:44 AM} I dont need to speak to tech support
{Swarnalatha 3:10:51 AM} I wish I could assist you in this matter.
{ 3:11:17 AM} Can you authorize sending me a new monitor, thats what i need
{ 3:11:49 AM} I read on your forum, several other users experienceing this same issue
{Swarnalatha 3:11:52 AM} I am sorry, we in customer care do not have the authority to process exchange for this item, hence I request you to contact tech support to assist you with this matter.
{Swarnalatha 3:13:05 AM} Yes, few dead pixels are common, however, they are more causing black screen, the technical support will assist them regarding this.
{ 3:13:25 AM} ok... so can i chat with them at this time?>
{Swarnalatha 3:13:59 AM} Defnitely, you can chat with them.
{ 3:14:19 AM} ok... thanks for your help swarnalatha